Tag: connectnow
How-To: Remote View / Control Your Friend’s Computer Without Software
by Omni on Mar.07, 2009, under How-To Guides, Useful Sites
If you have even some computer skills, you probably have been asked to “fix somebody’s computer”. Actually, the better you are with computers, the more people that ask you to fix their computer. This can be fine and usually straightforward if you have actual access to the computer… but it can be next to impossible when you have to do it to a remote computer. Many people think they can simply ask you to fix it over the phone, and you somehow have magical powers to know exactly what’s going on and how to fix it. This becomes especially difficult when they have no idea what they’re talking about.
“THE THING IN THE BACK ON THE THING ISN’T THERE AND I CAN’T CLICK IT TO MAKE THE THING POP UP.”
If they’re asking for help then you most likely have no chance in asking them to install a remote control software, log in to their computer, and then fix their computer. However, there’s a way to be able to both view AND control their computers remotely without them installing anything. All they need is a web browser and the ability to type in the URL you give them. Adobe’s ConnectNow at Acrobat.com is a godsend for all techies. Keep reading for the guide.
